Payment of orders is possible by the following methods:
In cash (cash) – upon receipt of the order you will receive the tax receipt confirming payment.
With the card – upon receipt of the order you will receive the tax receipt confirming payment.
Bank transfer (legal entities) – you can request an account for payment based on which you will pay the order and you will receive the tax invoice.
Online payment by card (Visa / Maestro / Mastercard)
Online payment is made in maximum security using a bank card that allows online transactions. After making the payment you will receive a payment confirmation on your email address.
The payment processor uses a secure system, based on the 3Dsecure standard. 3D Secure means a new global approach to authenticating buyers and sellers in secure Internet transactions. This security measure involves redirecting the user when making the payment on a secure page where the registration of each cardholder is done by assigning an authorization code for each online transaction. Cards accepted for payment are those issued under the logos VISA (Classic and Electron) and MASTERCARD (including Maestro, if they have CVV / CV2 code)
The payment card data of the Client / User / Buyer will not be accessible and will not be stored by the fromage.md site but only by the transaction authorization institution or another entity authorized to provide identification data storage services. of the card, about whose identity the Customer / User / Buyer will be informed, prior to entering the data.
Customers can order online from the fromage.md website using cards issued anywhere in the world under the Visa or MasterCard logo. For cards issued abroad, attached to accounts in another currency, the conversion is made in lei at the exchange rate of the issuing bank. Payments made outside the territory of the Republic of Moldova are made in lei.
Reimbursement of funds is made only on the bank card that was used for the purchase and only if the products were not delivered to the customer, the return of the goods is not accepted.
Data that will be entered to make the payment are the following:
Card number (16 digits)
Expiration date (month and year)
CVC or CVV code (3 digits)
The name on the card
If you choose to make the online payment with the card (Visa, Visa Electron, Mastercard, Maestro) you will be redirected to a secure page of the online payment processor.
The card details will not reach any employee fromage.md will not enter into possession of the card data. The transaction takes place on the servers of the online payment processor.
After the successful registration of the order, the amount paid will be blocked in your account and will be collected by fromage.md only after the order confirmation.
Delivery is made only within Chisinau within 1-2 working days and is made from 08:00 to 19:00 and is free for orders whose value exceeds 600 lei, the delivery cost is 35 lei for orders with a value of less than 600 lei.
The delivery time may be extended in certain isolated situations (for example: unfavorable weather conditions, public holidays, unforeseen technical problems, etc.). We will notify you if we encounter any of the above situations.
You can choose any delivery address – home, office or any other address, with no additional charges. We accept only one delivery address for each order. If you need to deliver the order to different addresses, please register different orders for each address.
The products are sent in the original packaging from the manufacturer and insured during delivery. Upon receipt of the products, please in the presence of the courier to check the integrity of the packaging, the presence of the tax receipt and then sign the delivery note. Any subsequent claims regarding these issues will not be accepted.
Delivery is made within Chisinau, Balti and other regions. For more details, please call us at: 060475469